Aayrasoft is a professional development team specializing in creating high-quality digital products for the Envato Market. We are committed to delivering outstanding products and exceptional customer support.
If you need support for any Aayrasoft product purchased from Envato Market, please visit the support link provided with the item and contact our team through the Envato Market support system.
We offer support for item-related issues such as installation guidance, bug fixes, usage questions, and minor customizations. Please note that support does not include major custom work or third-party integrations.
We aim to respond to all support requests within 24-48 hours during business days. Our team works hard to provide fast and helpful responses.
To help us assist you quickly, please include your purchase code, a detailed description of the issue, screenshots (if possible), and any steps to reproduce the problem.
Basic customization guidance may be provided through support, but extensive customizations or new features are not covered under the standard support policy. However, you can request a quote for custom work if needed.
You can easily renew or extend your support period through Envato Market by purchasing an extended support plan from your downloads section.
Your purchase code is available in your Envato Market account under the 'Downloads' section. Click on "Download" next to the purchased item and select "License Certificate & Purchase Code."
Have any questions?
If you have any questions or need assistance, our support team is here to help! Feel free to reach out — we're always ready to assist you.
